Secure payment

All payments will be done through Stripe. Stripe accepts payments from the following cards:

Visa (credit and debit cards)
MasterCard (credit and debit cards)
American Express
Discover (US merchants only)

Payment will be debited and cleared from your account upon dispatch of your order by www.futurinc.eu. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to www.futurinc.eu, we will not be liable for any delay or non-delivery.

We take great care in ensuring our site is secure for all international customers, and therefore all credit/debit card transactions are processed through the globally trusted Stripe as our online payment method host. Stripe is a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered www.futurinc.eu user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions, which you have initiated.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

Refunds 

We endeavour to assess and accept refunds within 7 business days of their arrival to our warehouse. Once your return has been accepted, you will receive an email confirmation of the refund being processed.

Please note that payment may take up to 15 business days to be received and refunds will be credited to the original method of payment.

Your refund will be processed minus any original delivery shipping charges selected. Please note we are unable to accept responsibility for any duties and taxes incurred on delivery and recommend customers contact their local authorities for any further information regarding these payments.